How do I sign-up to receive local deals, coupons and offers?

1. Follow the prompts when you land on our homepage; or 2. Click 'Join' in the top navigation or footer of the main website.

Why do I need to create an account?

You don’t need to create an account to browse Shopa Docket offers online, however being a member allows you to: - Save your favourite offers to use in the future - Receive exclusive offers direct to your email inbox

How do I update my profile or preferences?

To update your details please click on 'My Details' to update

How do I remove a saved offer from 'My Offers'?

Click the trash bin icon associated with the offer.

How do I print a coupon?

You can print coupons through the website; however both the mobile web and our mobile app produce unique codes that can be used at the point of purchase. Some offers will say "Unique Printouts Only Accepted". This means that if you need multiple coupons, you will need to do the print action multiple times to generate multiple codes.

Can I use a digital coupon the same way I can use a print coupon?

All coupons on the website may be used as a print or digital coupon. Each coupon may have different terms and conditions of use and it's recommended you check the terms before using your coupon.

What happens when an advertiser will not accept the offer or coupon under the terms advertised?

This is a rare occurrence but if this happens please contact us through the app or at customerservice@shopadocket.com.au and we will get back to you within 24 hours Mon-Fri.

Why am I unable to sign in?

Tap 'forgot password' to set a new password, if that fails try to sign up again. If it's still not working please send us a message and we will help you resolve it.

Still unsure and need help?

Please contact our support team. We’re here to help and mostly respond within 24 hours Monday to Friday, but please allow up to 72 hours in case the team is experiencing higher than usual enquiries.